So Datadog has been the developer's darling for 5+ years
It just makes life running and managing software >easier<
That's enabled it to grow to 50+ $1m customers, 1,000+ $100k customers, and 13,000+ total ... while still offering Free editions
5 Interesting Learnings:
It just makes life running and managing software >easier<
That's enabled it to grow to 50+ $1m customers, 1,000+ $100k customers, and 13,000+ total ... while still offering Free editions
5 Interesting Learnings:
#1. $100k+ customers generate 75% of revenue, even though just 7% of customers.
Even with Free & Cheap editions, 75% of customers grow into $100k+ deals.
Datadog has 1,107 $100k+ customers out of 13,100 total customers. That means 7% of customers generate 75% of revenue
Even with Free & Cheap editions, 75% of customers grow into $100k+ deals.
Datadog has 1,107 $100k+ customers out of 13,100 total customers. That means 7% of customers generate 75% of revenue
#2. 20%+ of customers now use 4 or more customers, and 70% use 2 or more products -- up from 50% last year.
This is a theme we've seen on this series. At Box, at Salesforce, and more, customers that use more products, buy more, pay more, and have higher NRR.
This is a theme we've seen on this series. At Box, at Salesforce, and more, customers that use more products, buy more, pay more, and have higher NRR.
3. 60% of revenue growth comes from existing customers, and NRR > 130% for 13 consecutive quarters.
This is similar to so many other Cloud leaders. At Salesforce, it's 70%.
This is similar to so many other Cloud leaders. At Salesforce, it's 70%.
4. "Chunking up" payments on some annual deals.
Some larger customers now want semi-annual and monthly billing, and Datadog let them move there where it worked for them.
Annual has its place. But don't over-push annual deals.
Some larger customers now want semi-annual and monthly billing, and Datadog let them move there where it worked for them.
Annual has its place. But don't over-push annual deals.
#5. At IPO, Datadog already had 40+ $1M customers.
Datadog shows customers can pay $1M+ at the same time as 10,000+ pay little or even Free.
Datadog has several customers that have grown to $1M ARR in their first year using the products.
Datadog shows customers can pay $1M+ at the same time as 10,000+ pay little or even Free.
Datadog has several customers that have grown to $1M ARR in their first year using the products.
And a note, like most other SaaS and Cloud leaders, the Covid impact is over for Datadog.
Retention, churn, etc. are all, as a group, back to where they were before Covid hit.
Retention, churn, etc. are all, as a group, back to where they were before Covid hit.
A deeper dive here: https://www.saastr.com/5-interesting-learnings-from-datadog-at-700000000-arr/
And catch up on the series here: https://www.saastr.com/category/company-stage/scale/5-interesting-things/