

I am doing a large number of interviews for the #HowILawyer podcast and I have learned a few things already about being a better listener when asking questions--which is what lawyers often are asked to do.

1/ When asking questions do not jump in too quickly when the person being questioned pauses. What comes *after* the pause (and the speaker has had a second to think) is often the BEST, juiciest part.
2/ As the asker, don't feel the need to respond to every answer: "OK," "That's Great," "Right," "Got it." I used to do the same when I took depositions and it made for messy transcripts and also breaks the flow. If you want to say something substantive, say it. Otherwise don't.
3/ At the same time repeating back what you heard can be a really powerful questioning technique. It lets the person being questioned know you are listening but also gives them a spring board to dive deeper which is the goal.
4/ Gently push for more when you think there is more . . . "Tell me more about that," "Why do you say that," and "Say more" are really good tools.
Obviously context matters but these tools are helping me as I do more interviews in a new communication genre.
/fin
Obviously context matters but these tools are helping me as I do more interviews in a new communication genre.
/fin