1/ Recently hosted an event for portfolio company, @AntennaData, after spending a week in Antenna's database and with the (superb) team. Here are my favorite slides:

None tell more stories than the "CHURN WARS"
2/ When a household adds Disney+, they're far more likely to drop a service they already have.

But the service they're least likely to drop is Netflix. Starz sees 2x the churn uptick, HBO and CBS see 1.5x more
3/ My favorite: when a subscriber unsubscribes from a major service, how long until they return? And then how long do they stay?

In-and-outs, binge-and-churners are inevitable. But they come back to Netflix + Hulu fastest, stay longest.

Relatively little needed to 'annualize'
4/ This is 3/5 slides. Others included a look at how Disney+'s subscribership evolved over the year (plan term and ARPU, churn by sign-up path), how service retention curves compare (e.g. M1 v M3 v M6 churn), do annual plans work?

For more @antennadata @rameeztase @bradybrendan1
You can follow @ballmatthew.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled:

By continuing to use the site, you are consenting to the use of cookies as explained in our Cookie Policy to improve your experience.