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OK, longer thread on Lean Sigma.
Start by sitting with this for 1 minute:
Your organization is perfectly designed to achieve the results you are currently getting. (repeat)
If you would like to grow faster, be more profitable, or have more fun, fix your design. Read on
Start by sitting with this for 1 minute:
Your organization is perfectly designed to achieve the results you are currently getting. (repeat)
If you would like to grow faster, be more profitable, or have more fun, fix your design. Read on
Everything is a process.
How your make your coffee is a process.
How you make a sales call is a process.
How you hire is a process.
Most processes are not thoughtfully designed, poorly measured, and not re-evaluated.
This causes waste.
How your make your coffee is a process.
How you make a sales call is a process.
How you hire is a process.
Most processes are not thoughtfully designed, poorly measured, and not re-evaluated.
This causes waste.
Lean Sigma, an evolution of the Toyota Production System and Six Sigma, is the antidote to bad process and waste (muda in Japanese)
It is a bottom-up culture of continuous improvement.
Every worker on a Toyota assembly line can stop the entire plant if they see a problem.
It is a bottom-up culture of continuous improvement.
Every worker on a Toyota assembly line can stop the entire plant if they see a problem.
Eight forms of muda (waste): Defects, Over-Production, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, and Extra-Processing.
Principle #1: Customer Pull.
The customer determines value. They don’t care how much your raw materials cost or that your employee called in sick.
Every process must be evaluated from the customer back.
E.g. Tesla builds 100% of their cars based on online orders. No waste.
The customer determines value. They don’t care how much your raw materials cost or that your employee called in sick.
Every process must be evaluated from the customer back.
E.g. Tesla builds 100% of their cars based on online orders. No waste.
Principle 2: DMAIC
Define (the goal)
Measure (the current state of the goal)
Analyze (the data you measure)
Improve (run a project to improve the data)
Control (establish a continuous system to track the process)
You CANNOT skip steps. Especially if you think you are smart.
Define (the goal)
Measure (the current state of the goal)
Analyze (the data you measure)
Improve (run a project to improve the data)
Control (establish a continuous system to track the process)
You CANNOT skip steps. Especially if you think you are smart.
Principle 3: Democratize process improvement
This is the most important. Everyone in the organization needs to be empowered and trained to run Lean Sigma projects.
The magic only happens when the service technician sees a broken process and improves it themselves.
This is the most important. Everyone in the organization needs to be empowered and trained to run Lean Sigma projects.
The magic only happens when the service technician sees a broken process and improves it themselves.
This is the tip of the tip of the iceberg. Here’s a great list from Wikipedia of things to look up:
Lean: Kaizen (Continuous Improvement), Value Stream Mapping, 5S System, Kanban, Mistake proofing (Poka-yoke), Productive Maintenance, Set Up Time Reduction, Reduce Lot Size
Lean: Kaizen (Continuous Improvement), Value Stream Mapping, 5S System, Kanban, Mistake proofing (Poka-yoke), Productive Maintenance, Set Up Time Reduction, Reduce Lot Size
Lean: Line Balancing, Schedule Leveling, Standardized work, and Visual Management.
Six Sigma: Recognize, Define, Measure, Analyze, Improve, Control, Standardize, and Integrate.
Six Sigma: Recognize, Define, Measure, Analyze, Improve, Control, Standardize, and Integrate.
