. @CAenergypolicy have published guidance for energy suppliers on how to support customers with energy debt. Guidance like this is more important than ever. We ask all heat network suppliers to review it and see if more can be done. https://www.citizensadvice.org.uk/Global/CitizensAdvice/Energy/Good%20practice%20guide_%20Supporting%20people%20in%20energy%20debt.pdf
Those suppliers who have registered sites with Heat Trust are already committing to supporting customers with debt. Read more about the standards they have committed to here > https://heattrust.org/the-scheme
More generally, if you are a customer and you are worried about energy debt, do speak to your supplier. They should be able to help.
In addition, know that these independent organisations may be able to help: @CitizensAdvice @StepChange @natdebtline @payplan @money_advice
In addition, know that these independent organisations may be able to help: @CitizensAdvice @StepChange @natdebtline @payplan @money_advice