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Update on new virtual account numbers!
Here are answers to some frequently asked questions.
Q: “Why aren’t you using providus anymore”?
A: We received communication from our Virtual Account Provider that the existing Providus virtual accounts are currently inactive.
Q: “Why aren’t you using providus anymore”?
A: We received communication from our Virtual Account Provider that the existing Providus virtual accounts are currently inactive.
Q: “How do I get my new account number”?
A: Simply login to your Piggyvest account > Tap on the “New Virtual Account Numbers” banner > Create A New Account Number.
A new Flex account number will be instantly generated on your account.
A: Simply login to your Piggyvest account > Tap on the “New Virtual Account Numbers” banner > Create A New Account Number.
A new Flex account number will be instantly generated on your account.
Q: “Does my money migrate? Or do I need to withdraw it and redeposit it”?
A: No, you don’t need to. your funds remain in your Flex account
A: No, you don’t need to. your funds remain in your Flex account
Q: “What happens to pending transactions that have already been made to the old Flex account number”.
A: All pending transactions will be reversed to the source account.
A: All pending transactions will be reversed to the source account.
Q: “How do I fund my new Flex account number”?
A: Simply copy the new account number after it has been generated. Login to your bank app to make a direct transfer to the account number and select Wema bank as the beneficiary bank account.
A: Simply copy the new account number after it has been generated. Login to your bank app to make a direct transfer to the account number and select Wema bank as the beneficiary bank account.
Once again, we assure you that your funds are SAFE and SECURE. We are available to answer any other questions you may have.
Please send us a DM for further clarification. Thank you
Please send us a DM for further clarification. Thank you
