I knew of a small shopkeeper who made a real effort to have stocks of rare food items. He had a policy: No Credit. It didn't matter who you thought you were.

Bring cash, pay by card, or if he knew you well he'd take your cheque. If your cheque bounced, the whole town would know
I remember when the chef of a "prominent" country club came looking for something and he thought he could walk out and leave the shopkeeper to follow accounts department for payment. "But we are Blah Blah Country Club..."

Aliambiwa rudi na pesa and stop wasting time.
Guy had to come back with cash, AND he was charged retail price.

WE MUST BRING BACK THOSE DAYS.
The past decade has seen several realignments of the balance of power.

Customer used to be king. Then massive retail chains became king, and customers were the commodities to fight for. Then the power shifted to SUPPLIERS who brought down the chains.
Now we are seeing a "democratization" of sales channels. It is easier than ever for small retailers to access their customers remotely. People don't have to come to your shop. Delivery is getting easier, and costs will eventually drop.
Unless local big online sales portals begin to compete with one another on the basis of price and service quality, small retailers will continue to bypass them and sell directly.
And specialised producers/retailers are more wary than ever about selling on credit.

Especially to restaurants, hotels, and suchlike. And it's only going to get more precarious. Some hotels are yet to clear bills from last year. Corona is not an excuse for them, sorry.
You can follow @RiazGilani.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled:

By continuing to use the site, you are consenting to the use of cookies as explained in our Cookie Policy to improve your experience.