Reminder that the conversation between @Foxglovelegal and Deputy PM of Ireland TD Leo Varadkar starts in 6 minutes. https://twitter.com/Foxglovelegal/status/1355179426569461760
Content moderator Ibrahim Halawa is now speaking. His shift is 6pm-2am and he is also a full-time law student.
Ibrahim made reference to his concerns from Covalen's treatment of Facebook content moderators.
You can find an open letter from content moderators to the CEOs of Covalen/CPL (Anne Heraty) and Accenture (Julie Sweet) from Foxglove here: https://www.foxglove.org.uk/news/open-letter-from-content-moderators-re-pandemic
You can find an open letter from content moderators to the CEOs of Covalen/CPL (Anne Heraty) and Accenture (Julie Sweet) from Foxglove here: https://www.foxglove.org.uk/news/open-letter-from-content-moderators-re-pandemic
Paria Moshfeg -- another Facebook content moderator contracted through Covalen/CPL -- is now speaking about her safety concerns around COVID.
"The thing that has most bothered me in my years doing this job is being treated as a second-class citizen. [My colleagues] have real mental health concerns...We want the same rights and protections as Facebook employees."
Director of Foxglove, Cori Crider, thanks Ibrahim and Paria for their bravery and says Foxglove will "keep pushing until [content moderation] work is safe and dignified".
"These workers -- as you heard from Paria -- are treated as second-class citizens."
"These workers -- as you heard from Paria -- are treated as second-class citizens."
"Why does Facebook value [content moderation] at the top, hiring former Guardian editors...but, at the bottom, not even providing mental health care..."
"It's time tech giants valued this work."
"It's time tech giants valued this work."
The next speaker [I missed the flash of their bio -- name is homophone of 'Dara'] explained that Facebook simultaneously denied culpability for Covalen's behavior while Covalen refused to respond.
Louise O'Reilly says thanks PM Leo Varadkar for hearing first-hand from Facebook content moderators and says she is happy to keep working with organizations such as Foxglove.
Fionnuala of CWU describes the "chilling effect" of the NDAs the content moderators are forced to sign.
Fionnuala of CWU describes the "chilling effect" of the NDAs the content moderators are forced to sign.
A reporter from Forbes just asked: "What is the best case scenario you hope to achieve with this meeting [with the PM]?"
Ibrahim answers that his main hope is acknowledgment and recognition of the second-class treatment of Facebook content moderators through outsourcing firms like Covalen [and Accenture].
Ibrahim answers 2nd question -- about how many breaks he gets -- by explaining he gets one hour during his 6pm - 2am shift. But he is penalized if he is 15 seconds late.
James Ward follows up on what type of content and Ibrahim says he would be in breach of contract by answering
James Ward follows up on what type of content and Ibrahim says he would be in breach of contract by answering
. @issielapowsky asks a two-part question. The first part is to @cori_crider on whether they are considering similar cases in [Austin,] Texas, where there has been reporting on similar abuse of content moderators from Accenture.
Paria answers the other half of Issie's question by saying you can work from home for two weeks if you get COVID.
Ibrahim follows up by saying his main worry is contracting COVID from "within the building". And that it is unfair given his vulnerable family members.
Ibrahim follows up by saying his main worry is contracting COVID from "within the building". And that it is unfair given his vulnerable family members.
Now "Jack" from the Irish Times asks for specifics about what Ibrahim and Paria are afraid of in speaking out.
Paria explains she was told she can't even talk to her husband about her job, much less the media. She says she doesn't know if she will be suspended when she returns.
Paria explains she was told she can't even talk to her husband about her job, much less the media. She says she doesn't know if she will be suspended when she returns.
Ibrahim returns to the important point that Facebook content moderators "need to be taken care of" in terms of mental health due to the disturbing material they are required to continually view.
And that he -- like Paria -- doesn't know what consequences he will face.
And that he -- like Paria -- doesn't know what consequences he will face.
. @cori_crider agrees with Ibrahim that she doesn't believe that it is lawful to punish workers for expressing concerns about their workplace conditions.
. @cori_crider explains that @Foxglovelegal's position is that content moderation is so essential that Facebook should follow TikTok and bring the work in-house.
Louise O'Reilly says that, for safety reasons, every worker than can work from home should. And that "we simply cannot allow" content moderation to keep being performed away from home.
Angel from Forbes asks whether a response from Facebook is expected.
Darragh Mackin -- Head of Public Law, Phoenix Law -- responds. (My apologies for missing his name earlier.)
As does Cori, who says they "nagged" Facebook but haven't gotten the documents.
Darragh Mackin -- Head of Public Law, Phoenix Law -- responds. (My apologies for missing his name earlier.)
As does Cori, who says they "nagged" Facebook but haven't gotten the documents.
. @martha__dark closes and welcomes any content moderators to reach out to @Foxglovelegal through the secure method listed in their bio.