1/ Thread.

The more I think about this @WgtnCC video, the more it alarms me.

If I were a city councillor, it would enrage me in the way it entirely erases the organisation's democratic mission.

Here are 3 stunning quotes.
2/ This is staff speaking.

This is not doing their job as much conducting a soft coup against elected councillors. Shaping Wellington's future is their job; otherwise where's the democratic accountability?
3/ You don't have internal customers, you have staff.

You don't have external customers. You have residents.

You also have an elected council, although the video suggests you have completely forgotten them.
4/ No, the people, through their elected representatives, decide where to take the waka.

You row the waka.
You can follow @philquin.
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