Frankly it's my opinion that a solid older iPhone is a better option than any Android junker these people think the poor deserve. I've had to administer them.
iPhones have much less exposure to inadvertent issues and interruption. People on the edge can't afford an unreliable car https://twitter.com/qasimrashid/status/1353000035068370946

I had branch managers have a genius idea, and tell the AT&T store they want 15 of the cheapest Androids for their staff refresh.

We paid for that shit for YEARS. Email stopped delivering. They'd freeze.
Not something you want if you need that next shift, or will get fired for it

"They're just service techs they should feel lucky we comp their phones."

Great idea, now they're not getting their job dispatch emails and missing appointments and taking my Helpdesk time troubleshooting stuff. Never one firmware update. The screens aren't even worth fixing.

Meanwhile we had C-level executives who didn't want to give up their iPhone 4S because it was nice and small and it worked fine and they weren't even wrong.

Just layers of disconnect in who's worthy of basic utility.

Yes you should literally give poor people iPhones that's an awesome idea.

Note this thread is rhetorically in rebuke of "criticizing poor people with iPhones" highlighted in the original tweet. It's not about mainstream Android devices being bad. I've been impressed with some of the ongoing support for some of the Galaxy devices.

Another thing:
Again, I supported users in the real world for years.
Walking people not versed in technology or GUI concepts through the phantasm of Android custom skins is a god damn nightmare.
Loading people with janky crap technology requires huge privilege and resources.

If you Google "problem description iPhone" you get a pretty authoritative walkthrough, and Apple documentation is comprehensive even to older iOS.

Finding carrier-specific phone manuals for an artisanal Android fork and getting basic help, maybe it's better now, it's untenable.