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Useful links on operating models and org design from #ukgc21 - putting them here to refer to later and in case useful to anyone else too :)
@mattedgar on (not) using target operating models: https://blog.mattedgar.com/2015/01/23/the-last-target-operating-model-youll-ever-need/
@BenHolliday on business design vs service design: http://www.hollidazed.co.uk/2019/06/07/comparing-service-design-and-business-design/
Mike Ward youtube video on lessons from implementing a TOM
@xplane visualisations https://xplane.com/solutions/
DWP on org transformation: https://www.slideshare.net/TheBCEye/business-continuity-in-dwp-forward-look-to-2020
Cynefin framework https://en.wikipedia.org/wiki/Cynefin_framework
Liz Keogh's introduction https://lizkeogh.com/cynefin-for-everyone/
Main points
Map the as-is
The story, not a static future state
Work through actual problems
It's all about conversation, not a perfect picture
This stuff is hard because it's hard (h/t @TamFinkelstein)
Measures over targets
The illusion of future stability
Map the as-is
The story, not a static future state
Work through actual problems
It's all about conversation, not a perfect picture
This stuff is hard because it's hard (h/t @TamFinkelstein)
Measures over targets
The illusion of future stability
h/t for links and the above points: @pubstrat @pixlz @EdParkes @vebrown @Leanandagile @CIOPortfolio @vickyteinaki @buttansma @buckster and other lovely people in our session - nice work @vebrown kicking if off and facilitating us so beautifully :)
