Invest in your fundraisers:

No1. Ensure your fundraisers feel supported and empowered to help lead the organisation through and beyond the crisis. Ask your fundraisers ‘how are you?’ each and every week and listen carefully to any change in their response.
Invest in your fundraisers:

No2. Do whatever it takes to help them to finish each working week feeling they are making a difference and are valued, especially if your fundraising capacity has been reduced. Log, share and celebrate your achievements.
Invest in your fundraisers:

No3. Ensuring that non-fundraising staff are clear about what they can do to help – from where to send an enquiry, to helping fundraisers understand the impact of the pandemic on your work, to providing emotive stories to share with supporters.
Invest in your fundraisers:

No4.Encourage your fundraisers to seek out new learning to solve new problems and challenges to your fundraising and make quicker progress in adapting.
Invest in your fundraisers:

No5. Make informed decisions on fundraising quickly, listening to diverse voices in your team. The more diverse the opinions and voices, the more perspectives you will have to better inform your decisions and action.
Invest in your fundraisers:

No6: Embed new working practices and promote wellbeing to maintain energy levels. Develop these collaboratively, not only to accommodate your team’s specific needs and circumstances, but also to emphasise that you are in this together
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