Except, of course, that as I noted the last time somebody tried to sell this line, this program has been in development since 2003, and is driven primarily by the fact that people seem to order both faster and more with an automated teller. (citation in reply) https://twitter.com/CarlCouchII/status/1350275920548925441
The original article here and of course, we all know the last time we dealt with this ...
https://money.cnn.com/2003/08/11/news/companies/mcdonalds_diy/index.htm
https://money.cnn.com/2003/08/11/news/companies/mcdonalds_diy/index.htm
... is when a noted conservative thinking giant made the same baseless assertion, then panic-googled articles as his support when called on it. https://twitter.com/jonrog1/status/1020342735524413440
Add in that there actually seems to be a problem with a tight labor market for fast food employees, that there is a *scramble* to hire them... https://www.forbes.com/sites/aliciakelso/2020/03/02/restaurants-navigate-a-tight-labor-market-by-recruiting-non-traditional-workers/
And we are reminded, once again, not to extrapolate from your biases, always challenge your own assumptions, that anecdotes are not data and data is not information.
Or to paraphrase the philosopher @KAnthonyAppiah "Everything is more complicated than you think it is."
Or to paraphrase the philosopher @KAnthonyAppiah "Everything is more complicated than you think it is."