Loads of people are saying it but this is really important. For years a weird combination of senior leaders and trade union reps have pointed out that the public sector no longer has the capacity to change and keep going at the same time. https://twitter.com/JenWilliamsMEN/status/1349648980846718977
Most recently this was changes (sometimes fairly sensible) in the NHS. "We can sustain, or transform, but not both" one trust finance director said at an event I was at. That is a common view.
And obviously, if you don't even have the time, space, and spare people to work through improvements to systems, processes, and developing people NOT in a crisis you're going to struggle when bricks start falling from the sky.
I hope, when the pandemic is under control, we have an honest conversation about what it costs to have a health, social care, community and education system that has both resilience and the capacity for meaningful improvement. Because that's what both staff and the public want.