Here’s a major problem for @educationgovuk

Schools understandable are questioning if they’ll receive full refunds from DfE

We need clarification on what constitutes a “Valid” claim

The vagueness means EdenRed will be the default provider

They could well be overwhelmed again https://twitter.com/hoola14/status/1349421998187962372
It’s not just the odd school

There is no trust that @educationgovuk will act in good faith https://twitter.com/jh_matfinance/status/1349413854481149952
There is a significant risk that everyone assumes the worst

That they don’t believe @GavinWilliamson when he says they can use local vouchers

The consequence is schools will be using EdenRed above their favoured options https://twitter.com/sandrapruiz3/status/1349483450756194305
Despite the concerns about the quality of EdenReds systems, it seems likely that there will be thousands of schools logging on come Monday morning https://twitter.com/joannehogarth/status/1349468974925418504
And yet, the solution is simple

@educationgovuk need to confirm the reimbursement guidance ASAP

They need to keep it simple, £15 per child, irrespective of the schools surplus, with no limit over which they won’t pay

Just promise schools the money without conditions
If @educationgovuk don’t act quickly, if they hang on till 5pm Friday, it will be too late

Schools know through bitter experience that EdenRed systems are “fragile” at best, that it’s unlikely they’ll cope with the traffic if the vast majority of schools try to log on at once
I fear @educationgovuk are sleepwalking away from the chaos of the food parcels fiasco into another crisis with EdenRed system failings becoming the front page story again

Just give schools the money!
Unless @educationgovuk act quickly there will be chaos on Monday morning as the EdenRed system is overwhelmed

Foods Vouchers will be in the headlines again for all the wrong reasons

DfE have no excuses, they know the issue & they know it’s on them
You can follow @ajjolley.
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