No one should buy a refrigerator from @LGUS what a nightmare. Good luck getting warranty repair. And yes I know about the class action. It isn’t enough.

Is it a lawnmower? Is it a chainsaw? No, it’s the compressor on a fridge from @lgus after two warranty visits and they aren’t interested in making a third one.

Do you want to try the wheel o’ @lgus call center fortune? Speak to one person for 20 minutes, they’re about to honor the warranty, and *click*. You call back, get the bad cop—no warranty for you if you damaged the fridge! (By putting food in it?) still cool? Who cares how loud!

Nowhere on this warranty, pages 55-56 of the @LGUS fridge manual, does it say they’ll fix the compressor only if the fridge isn’t cooling. No consumer would imagine that a fridge can start sounding like a lawnmower and this is A-OK!

But if you’re @LGUS and you’re facing huge expenses for faulty fridge compressors, it’s time to blame the consumer and imagine warranty limitations.

And it’s totally a thing for @lgus to try to squirm out of warranty calls. Last time, the call rep doubted it was the compressor. I said the repair crew who were here for the LG dishwasher heard it and said that’s what it sounded like. He immediately said we voided the warranty /

By having other repair people work on it. I said they didn’t touch it, but he wouldn’t budge. Hung up, called someone else, got service. But that was September—over 90 days ago, so that fix isn’t covered. I know this isn’t the most interesting thread, /

But if it saves one person from shelling out $$$ on defective and unsupported @lgus products, good.