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First day of my new role @GDSTeam
May 2017: a team started trying to solve problems with government services processing information that is submitted offline. Namely, paper forms.
https://governmentasaplatform.blog.gov.uk/2017/09/15/collecting-information/
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May 2017: a team started trying to solve problems with government services processing information that is submitted offline. Namely, paper forms.
https://governmentasaplatform.blog.gov.uk/2017/09/15/collecting-information/ 1/6
October 2017: They were ready to launch a Private Beta to test if http://GOV.UK Submit could scale. But the work was paused. 
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August 2020: over three years, government departments invested in solving these problems themselves, so GDS wanted to facilitate conversations about the emerging duplication of effort, and launched the cross-government form building community. 
https://technology.blog.gov.uk/2020/08/12/join-the-cross-government-form-building-community/
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https://technology.blog.gov.uk/2020/08/12/join-the-cross-government-form-building-community/
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Today: I'm looking at to what extent those problems remain unsolved. A lot has happened in 3.5 years, so I'll be helping GDS decide whether there is value in further investment. 
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Don't get too excited. It's just me working on this. I don't like mono-disciplinary teams, so I'll be leaning on different communities for support. 
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If you work in the UK public sector and face problems when collecting information from users, please DM me, as I'd love to chat. Please RT. 
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