Ten years ago, Dyn discontinued service for Wikileaks. It's incredible to think about how much time has past but also how similar the conversation is today on platforms and publishers. 1/
Dyn is a business and made decisions through a business lens. We sought to have many customers and run a SHARED platform where everyone would benefit from uptime and reliability we provided the Internet infrastructure. 2/
For several years, we would charge a "premium" for a pool of higher risk customers which including some gaming, political, and adult content sites. They were attacked more often, required more infrastructure, and were a greater risk to other customers. 3/
There were several customers who went beyond a price that we were willing to charge. Wikileaks was actually using a free service from a company we had acquired and no money changed hands. 4/
For several months, our teams had been in communication about different ways to reduce the overall risk and increase the stability of the platform. After a while, it became clear that being a "martyr" was more important to the Wikileaks team 5/
For an approx 50 person company at the time, it became quite a stir. There were view points on all sides but I remember a rather libertarian employee say that they were threatening their paycheck and should be shut off. 6/
Other employees thought of the @UnionLeader First Amendment award and the example of supporting publishers. Dyn is a platform which enabled/supported publishers. That distinction of publisher and platform is super important today 7/
I also remember that employees regarded it as a moral decision - meaning that there was respect for however it was decided. We knew what our law enforcement (US SS, FBI, police colleagues) thought - kick them off 8/
We also received a phone call from a sitting US Senator. They made their desires known too. There was no government mandate and there was no court order 9/
Balancing what some refer to as censorship or a business' ability to choice to service their customers is a balance of private rights and compelling interest. I prefer a world where we have choice, free from rules 10/
I don't discriminate but can clearly put a price tag on the service we would offer and Wikileaks was being attacking and putting our platform at risk to our other customers. As CEO, I chose to push the button. 11/
You can follow @jhitchco.
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