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Biggest misconception about human rights-based approach to content moderation is that it will provide a set of answers.
In fact, its value resides in more modestly providing a structured framework for working through often highly contestable online speech governance decisions.
In fact, its value resides in more modestly providing a structured framework for working through often highly contestable online speech governance decisions.
One of the key benefits of a human rights approach in the platform context resides in requiring platforms to openly explain and justify the trade-offs they inevitably have to make when moderating content in a manner that surfaces the different rights and interests involved.
But a human rights approach is not a panacea - many decisions will remain contestable, particularly as there often is no singular right answer to speech governance questions, esp. given diversity of response options available to platforms beyond the leave-up take-down binary.
And there's always the risk that platforms will co-opt the language of human rights to legitimate poor decisions or to divert attention from broader structural changes needed e.g. to their data extractivist business models.
I explore these and other issues in my paper on human rights approaches to content moderation 
Freedom of Expression in the Age of Online Platforms: The Promise and Pitfalls of a Human Rights Approach to Content Moderation https://ir.lawnet.fordham.edu/ilj/vol43/iss4/3/
Freedom of Expression in the Age of Online Platforms: The Promise and Pitfalls of a Human Rights Approach to Content Moderation https://ir.lawnet.fordham.edu/ilj/vol43/iss4/3/
The paper builds on the landmark work of @davidakaye when he was Special Rapporteur on Freedom of Expression. Check out his recent thread here which links to his report on a human rights-based approach to content moderation on online platforms https://twitter.com/davidakaye/status/1348114442022772738?s=19
https://twitter.com/davidakaye/status/1348114442022772738?s=19
Another great paper on this topic is @evelyndouek's critical take on a human rights-based approache to content moderation. You can check that out below
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3709566f
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3709566f
Final point is that encouraging online platforms to adhere to corporate responsibility to respect human rights in their moderation systems is no substitute for States' obligation to protect human rights - smart state regulation remains vital in this context.
More on this soon.