Inspired by hearing talks today #RCPMed2021 by @OrthopodReg on #HammerItOut & @sbattrawden on #BeKind, empathy. I want to tell a story about an incident as a medical Registrar.
This happened the decade before last - many years ago but still upsets me typing it out today. 1/14
This happened the decade before last - many years ago but still upsets me typing it out today. 1/14
I was on a set of busy ward nights. Around 0830 I was fast bleeped to an outlier ward.
A 90 year old pt was unwell - tachycardic & SOB.
ECG revealed VT. 2/14
A 90 year old pt was unwell - tachycardic & SOB.
ECG revealed VT. 2/14
The ward wasnโt a great environment - it was a day case unit that was bedded due to winter pressures. There wasnโt even oxygen ports on the wall, just small portable cylinders. Nursing staff were all agency / bank and werenโt familiar with the ward layout. 3/14
I made the decision to move the pt to CCU. I called the unit, and informed the nurse in charge. There was a bed available. With the assistance of a nurse we moved the patient to CCU, pushing the bed ourselves. 4/14
As we arrived on CCU, it was around 0855 and the day team had arrived. The day Consultant and day SpR were on the ward.
The SpR was very senior (I was relatively junior). 5/14
The SpR was very senior (I was relatively junior). 5/14
The SpR then for 5 mins tore strips of me loudly in front of patients, nursing staff, and the Consultant (who remained silent).
The SpR was angry that I brought an โinappropriateโ pt to CCU. They loudly berated me for โabusing CCU bedsโ. 6/14
The SpR was angry that I brought an โinappropriateโ pt to CCU. They loudly berated me for โabusing CCU bedsโ. 6/14
I was shaken & upset. I felt humiliated. The nursing staff who I knew well from many calls were stunned.
I went up to the Consultant & asked them โdid I do the wrong thing?โThey mumbled under their breath about beds not protected & things have changed over the years. 7/14
I went up to the Consultant & asked them โdid I do the wrong thing?โThey mumbled under their breath about beds not protected & things have changed over the years. 7/14
I pressed the Consultant again: โdid I do the wrong thing?โ
He sighed & said โnoโ. I left the unit & went home (no handover those days).
I got home & was really troubled, I struggled to sleep. I posted on facebook (you can tell it was a long time ago!). 8/14
He sighed & said โnoโ. I left the unit & went home (no handover those days).
I got home & was really troubled, I struggled to sleep. I posted on facebook (you can tell it was a long time ago!). 8/14
Post nights I knew I had to act. I wasnโt sure what to do. I went to talk to the sister on CCU (who I knew well).
She tells me the CCU SpR had repeatedly humiliated junior on-call SpRs regarding patients accepted overnight. She said โAjay you must report thisโ. 9/14
She tells me the CCU SpR had repeatedly humiliated junior on-call SpRs regarding patients accepted overnight. She said โAjay you must report thisโ. 9/14
I did complete an incident report. The CCU Consultant who received the report - did not address this with me or the CCU SpR, nor discuss with CCU nursing staff who witnessed the incident. They emailed my CS to complain about my report. 10/14
My CS asked what happened. Despite me saying I was advised to report by senior nursing staff (whoโs opinion I valued), CS said I was wrong to report.
Finally the CCU Consultant handling the report was told by CCU nurses what happened & this was addressed with the SpR. 11/14
Finally the CCU Consultant handling the report was told by CCU nurses what happened & this was addressed with the SpR. 11/14
Much to my dismay, my โindiscretionโ in reporting instead of resolving conflict was mentioned on my CS end of rotation report.
This made me feel punished for reporting an incident.
To this day the whole incident rankles & brings back upsetting memories. 12/14
This made me feel punished for reporting an incident.
To this day the whole incident rankles & brings back upsetting memories. 12/14
So why tweet this many years later? Well I would like to think this incident wouldnโt happen now - but sadly suspect it could. A question for trainees.... 13/14
๐๐ผ๐๐น๐ฑ ๐ฎ ๐๐ถ๐บ๐ถ๐น๐ฎ๐ฟ ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ ๐ผ๐ฐ๐ฐ๐๐ฟ ๐ถ๐ป ๐ฎ๐ฌ๐ฎ๐ญ?
๐๐ผ๐๐น๐ฑ ๐ฎ ๐๐ถ๐บ๐ถ๐น๐ฎ๐ฟ ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ ๐ผ๐ฐ๐ฐ๐๐ฟ ๐ถ๐ป ๐ฎ๐ฌ๐ฎ๐ญ?
Trainees - If the answer is yes.
๐ช๐ผ๐๐น๐ฑ ๐๐ผ๐ ๐ฏ๐ฒ ๐ต๐ฎ๐ป๐ฑ๐น๐ฒ๐ฑ ๐ฑ๐ถ๐ณ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐๐น๐ ๐ถ๐ป ๐ฎ๐ฌ๐ฎ๐ญ ๐ถ๐ณ ๐๐ผ๐ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐๐ฒ๐ฑ ๐๐ต๐ถ๐ ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐? 14/14
๐ช๐ผ๐๐น๐ฑ ๐๐ผ๐ ๐ฏ๐ฒ ๐ต๐ฎ๐ป๐ฑ๐น๐ฒ๐ฑ ๐ฑ๐ถ๐ณ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐๐น๐ ๐ถ๐ป ๐ฎ๐ฌ๐ฎ๐ญ ๐ถ๐ณ ๐๐ผ๐ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐๐ฒ๐ฑ ๐๐ต๐ถ๐ ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐? 14/14