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We ended 2020 with more than one million active customers. Here’s how we did it in just 4 years 
(1/6)
(1/6)
The key to Lemonade’s growth? Delighting customers.
Putting customers at the center (not regulators, policy, or tech) creates a feedback loop where very happy customers fuel very rapid growth, which gets the flywheel spinning. (2/6)
Putting customers at the center (not regulators, policy, or tech) creates a feedback loop where very happy customers fuel very rapid growth, which gets the flywheel spinning. (2/6)
More customers bring more data, and more data allows us to price our product more efficiently, passing on savings to our customers. (3/6)
Our savings can be 50% cheaper than competitors’ policies, claims can be paid in less than 3 seconds, and getting insurance is nearly instantaneous! Put all that together, and you see rapid growth. (4/6)
Being built on a 100% digital substrate means our bots are available 24/7, selling policies, helping customers and paying claims. Even in a pandemic. (5/6)
For more behind-the-scenes, tune into Lemonade CEO and Co-founder @daschreiber's interview with @VoicesofWallSt (6/6)
Plus: “With every new customer, our system grows smarter, underwriting gets better & prices become more fair. 1 million customers translates into billions of data points, feeding our AI at ever-growing speeds," said Lemonade COO & Co-Founder @shai_wininger http://bit.ly/3915Ive
