I love this ad by @swiggy_in in today's paper.

🧵 on the psychology behind why this is so good

👇👇👇
Behaviors (and addictions) are formed in a loop:

Trigger ➰ Action ➰ Reward ➰ Investment

This ad is a good Trigger as it reinforces someone's resolution to eat healthier, and 100% off is too good to ignore.

It makes you take an action. And what's that action? 👇
You open the Swiggy app and add something to your cart.

🗝️Now here's the key

You may or may not get the discount, it's only for the first 1000 people. Maybe you're late.

Why will people still continue to order, though? 👇
You already added something to your cart, it's also healthy and you're taking a positive action towards your New Year's Resolution.

Investment + Sunk cost + Anticipation of another reward(food)

So you proceed to order it anyway ✅

The point was to get you to open the app 👇
Swiggy would make up for the 100% discounts it gives by the additional number of people who were triggered to order despite not getting the discount 📈

Always good to see ads that think of the overall custom journey, instead of just the first touchpoint of the ad.⚡
RT the first tweet if you read through 🔥👇 https://twitter.com/yctheman/status/1346077284084584448?s=20
You can follow @yctheman.
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