Here's a short story as to exactly why the current ethos, management, and process of Centrelink is dangerous:

I got a MyGov message and I instantly panicked. I mean full-on panic-attack panic. My most recent dealings with Centrelink a month ago left me in such distress that I
needed urgent EMDR therapy to recover. Getting a message today, knowing it's Christmas Eve, knowing if they've FUCKED UP AGAIN there would be nothing I could do about it for days sent me into a rapidly deep panic spiral. I was almost too scared to check what the email said.
With my heart racing, feeling sick to my stomach I forced myself with all the bare ounces of psychological strength I have left to muster to check the email. I was sweating. I was almost hyperventilating. My fingers trembled as they tried to type the code numbers to get me in.
It was a message from Medicare.

I sat at my desk, relieved ... and then totally, completely, utterly furious, knowing they have complete psychological control over me. No matter how much intensive psychotherapy I do, they have the ability to instantly reduce me to rubble.
Centrelink's sole duty is to assist the poor & vulnerable. Instead, they've been turned into master manipulators, deliberately using our weaknesses against us, hoping we'll eventually give up needing their help. How can I see it any other way than that after my experience today?
Half an hour later and I’m still residually shaking and the tears are starting. I’m not writing that to be maudlin or attention-seeking. It’s the physical & mental consequences of dealing with a gov dept that truly doesn’t want you to exist.

All I wanted was a relaxing day.
You can follow @HappyNacho73.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled:

By continuing to use the site, you are consenting to the use of cookies as explained in our Cookie Policy to improve your experience.