As someone who has worked a suicide hotline, this thread is appalling.

After years of working with suicidal folks, I have so many opinions about how we handle suicidal ideation. I’ll add to this thread throughout the day as I think of things to share. https://twitter.com/bestinsio/status/1341075004587462659
PS Feel free to vent about your own experiences.
1 Never call the cops unless the person is in danger of hurting others.

Example: I have called the cops 4 times in 5 years. Twice, when people had planned to drive into traffic, were already in their car and had hung up on me.
1+ Once, when someone had barricaded themselves in their room with a gun and had hung up on me. I called the police and met them there to mediate. Don’t just call the cops and wash your hands.

The fourth call was too personal to share here.
2 Never make someone’s suicidal ideation about you or others.

Example: Don’t say “I/we/people would be so sad if you’re gone.” or “Stay alive for me/others.” That adds extra pressure to someone who is already struggling.
2a Instead, let them vent and get it all out. Validate the hell out of their feelings. Say things like “That sounds super tough. It’s no wonder you’re struggling.” You don’t need to add personal anecdotes or advice. (This is also good for folks who just need to vent in general.)
3 Don’t freak out over self-harm. Self harm is a coping mechanism and is often accompanied by a great deal of shame. Help with first aid and bandages or explore other options that give a similar result.
You can follow @AuntMarvel.
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