End of the year shout out to an amazing team and my top 3 things learned
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Big thanks to Ross and all @ThirdSectorLab - a JFDI Jedi
and a boundless supply of #Digishift banter, plus a network of contacts like no other


Big thanks to @SiobhanVohn for her frankly unique ability to see big picture
and crucial details
at the same time


Big thanks to @resscvo for all the care
, guidance
and motivation
she gives to orgs right across the sector on the cyber front



Big thanks to @sallyld @Betty_Murphy and all at @digiscot for their amazing support
, direction
and patience with many questions on every digital channel going


I’m frankly astonished at how far the voluntary sector has moved in recent months. Looking forward to seeing short term leaps turn into long term bounds in 2021...
My top 3 lessons

1. Delivering digitally for nearly everyone in the short term is v easy - within reach of just about every org. Doing digital well for everyone in the long term is harder, but it’s a must do

2. We’re in a new era of user-centred agile approaches to delivery - @StarkMadelaine has spotted this one coming for a while, and it’s really cool to see it in practice

3. The two golden rules: do the basics really well, and learn quickly - still apply
in a crisis, and they’ll be even more applicable in 2021
