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A rare (for the moment) technology / IT / AV musing tonight. Gotta talk day job once in awhile, right?
#avtweeps, you may or may not find this interesting.
So we had two Town Hall events today. I use "we" loosely because my team wasn't involved beyond final distribution.
#avtweeps, you may or may not find this interesting.
So we had two Town Hall events today. I use "we" loosely because my team wasn't involved beyond final distribution.
Normally I'd have been deeply involved in one or both, but the weather out east meant our usual solutions weren't viable due to presenters not being able to leave their homes, internet down, etc.
Both events had issues.
Both events had issues.
It happens, although I'd prefer it not be when the new CIO is involved...but I digress. They used WebEx for all the ingest, and there were some bugs. Nothing out of the ordinary but they are things that just don't happen when my team can use its technology.
A few things happen regardless. First is the steam of calls and IMs asking if we had anything to do with the events (I can hear @timgorecki laughing and wincing with sympathy all at once).
Easy answer. Nope.
Then the question comes from my management...how do we prevent this?
Easy answer. Nope.
Then the question comes from my management...how do we prevent this?
And I finally gave the same answer I've been politely giving for awhile, but delivered it bluntly in a voice that reflected all my exhaustion from this year.
"Support us in getting better tools or get off our backs."
"Support us in getting better tools or get off our backs."
Yes I'm still employed. I have decent managers.
So myself and another team member expanded. There are tools out there that are purpose built for this job, and we have our broadcast team examining them.
But broadcast doesn't understand IT process. And that's usually the catch.
So myself and another team member expanded. There are tools out there that are purpose built for this job, and we have our broadcast team examining them.
But broadcast doesn't understand IT process. And that's usually the catch.
Without help from us, those ideas die because the broadcast team doesn't know how to champion them within the technology processes. Yet to date we haven't had support from management to allow us to be those guides.
We do now.
We do now.
I think one of the reasons for the change was a discussion I had during my final check-in of the year with my boss. We discussed career path, and talked about giving me time to finally get back on a principal track. It's been a horrendous workload year.
Which leads to the crux of that conversation, where I expressed my frustration that we allowed technology to guide our vision rather than setting a vision and then using technology to achieve it.
We are a huge enterprise. We have budgets. We have staff.
We are a huge enterprise. We have budgets. We have staff.
If it's been this hard for us with all of our resources, I can't imagine how hard this is to navigate for orgs who aren't prepared.
The tech isn't hard. It's just not.
But putting it together and making it serve a vision...that's the real need.
The tech isn't hard. It's just not.
But putting it together and making it serve a vision...that's the real need.
Anyway.
That's going to be my 2021 goal, to unify all of the video collab silos under one vision and direction, including broadcast and telehealth. I may be tilting at windmills. But I think it's a worthwhile quest.
Thanks for listening, if you have.
That's going to be my 2021 goal, to unify all of the video collab silos under one vision and direction, including broadcast and telehealth. I may be tilting at windmills. But I think it's a worthwhile quest.
Thanks for listening, if you have.
