Oct 1, 2020 - Fulton CTY
"Mr. Gilstrap stated that he did not feel comfortable installing a last-minute software change, and did not want Fulton County staff to be responsible for installing it. He told us that he told Dominion to conduct this operation." https://www.courtlistener.com/recap/gov.uscourts.gand.240678/gov.uscourts.gand.240678.942.0_3.pdf

"Gilstrap told us that after the software update step that LAT would immediately begin, and made no mention of Acceptance Testing that should occur prior to LAT."

LAT - Logic and Accuracy Testing

"Acceptance testing must be performed on each unit, and cannot be performed on a sample basis. Fulton’s failure to conduct such testing should be a serious warning sign of further recklessness in the installation of inadequately tested software."

"The new software was contained on USB sticks. However, there was no inventory management"
"Anyone was able to pick up a USB stick or drop them there freely, permitting the easy substitution of USB sticks containing malware or to leave the premises with copies of the software"

"the USB sticks were not considered to be security sensitive items at all."

"None of the technicians that I observed were following the instructions as they installed the new software."
"Technicians were not following a common process, and they all made their own variations on the workflow."

"Some workers consistently took an extra step to destroy previous application data"
"The step they took is ensuring, among other things, destruction of forensic evidence of Fulton’s use of the equipment in prior elections."

"As part of the updating process, the workers are directed to enable the 'Install from Unknown Sources' setting."

"I observed that many units had been left in insecure mode. I estimate 15% of the units were already in the insecure mode when the work began on them, having been left that way during the last software installations, or because of interim tampering."

"Dominion workers are not even checking the hash value."
"over 45 minutes of observation, none of the workers took the step of verifying the hash value"

"Some workers did not realize that the upgrade had failed"

"In my professional opinion, the methods and processes of adopting and installing this software change is completely unacceptable."

"The methods and processes adopted by Dominion and Fulton County do not meet national standards for managing voting system technical problems and remedies, and should not be accepted for use in a public election under any circumstances."