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Sugarhouse ( @PlaySugarHouse) is the first NJ regulated sportsbook to limit my bets. I know I told you that I would say why they limited the size of my bets, but I don’t know why. Here is the story for how Sugarhouse stopped giving me sugar, and started giving me Splenda. https://twitter.com/boogiedownpicks/status/1338519008623128585
In late 2018, I opened a Sugarhouse account and started making relatively small sized wagers. Since I opened my account, I have been a consistently profitable player.
Fast forward to 2020 and I am making larger sized wagers, but still relatively small wagers by sports betting standards. My betting style is to bet a low amount on a high volume of games. Only using a sportsbook when they offer the best payout among regulated NJ sportsbooks.
Starting two weeks ago, Sugarhouse (aka Splendahouse) started to subject my pre-game bets to manual verification. To me that is an inconvenience, but reasonable. It gives them a chance to see what I am doing before they accept my action.
Then on Sunday when I logged into Splendahouse to lay NFL and NCAAB bets, I noticed a change.
Splendahouse was either accepting my bets as is, or limiting my bets even after manual verification.
Splendahouse was either accepting my bets as is, or limiting my bets even after manual verification.
Here are the bets that Sugarhouse limited yesterday:
NFL: Detroit Lions Under 1.5 Touchdowns (+100)
$100 bet limited to $84.88
NCAAB: Mississippi Valley State University at Vanderbilt: Over 157.5 Points (-111)
$30 bet limited to $12.12
NFL: Detroit Lions Under 1.5 Touchdowns (+100)
$100 bet limited to $84.88
NCAAB: Mississippi Valley State University at Vanderbilt: Over 157.5 Points (-111)
$30 bet limited to $12.12
I understand that they want to limit their risk, but I am not going to break their bank. If they accept much bigger wagers from square bettors, why shouldn’t they accept smaller wagers from “recreational sharps” like myself. Concerned about this I contacted customer service.
Customer service first dodged my question stating that they have the right to limit bets. I then pressed them and they stated that they don’t handle bets, Kambi their odds provider does. I asked them if I can talk to Kambi to find out why I have been limited, and they said no.
What I would like to find out from @PlaySugarHouse and @KambiSports is why have I been limited? This is no longer an issue only affecting professional sports bettors like @spanky, @capjack2000, or @BillKrackman. This is an issue affecting small bettors who are profitable.