The #ResearchOps community investigates what goes on with knowledge work at scale. A red hot topic is how orgs build research repositories - a set of tools and shift in culture that democratizes *access to* research, increasing its impact on how products/services are designed.

The #ResearchRepos project team identified the distinction between primary and secondary research as key to understanding that potential. Here's a process model. Bonus points for being cute. More cute models in the world, please.

As UX researchers we tend to think in terms of research projects but what if we zoom out to incl perspectives from knowledge & information management? We start to see the magnitude of research+ops activities required to bring insights to life, and how to encourage its re-use.

[detour] the opportunity for orgs to level up their approach to collective knowledge management is huge, and being tackled from different entry points. See platforms like @cronycle or here, @lehrjulian proposes the new role of a Chief Notion Officer. https://julian.digital/2020/11/20/chief-notion-officer/

Read more in this piece from @markmcelhaw and @DanaChrisfield, which wraps up one big phase in the @TeamReOps Repository project. Do share your thoughts with them - ask questions, give feedback and join the conversation! https://medium.com/researchops-community/researching-the-research-cycle-part-1-64286589f820