What can you and your business do to thrive in 2021 and beyond?

Dive into our Future of Ecommerce report, which highlights the biggest trends straight from industry experts and leading research.

Check out the full report and look below for the 5 future shaping trends:

This year has forced brands to think through the entire customer journey.

Brands with immersive omnichannel experiences hold a competitive edge as ecommerce grows exponentially. https://bit.ly/37Lp5I1 

Social commerce and online-offline innovation will lead the way as evolved consumer habits are being fueled by desires of convenience and immediacy.

Tools like AR and virtual retail experiences will bring your brand to life.
https://bit.ly/3oDsf7u 

Fast, free, sustainable and branded shipping.

67% of U.S consumers expect same-day or next-day delivery, yet fulfillment and shopping costs continue to get more complex.

Introducing new tactics that scale and fulfill will help your business thrive. https://bit.ly/3n0nepa 

Consumers search for solutions, not brands.

But brands that offer humanized buying experiences and personalization become the antidote to popular marketplaces.

Investing in the human touch matters more than ever. https://bit.ly/370Bqst 

Retention over acquisition.

As the cost to acquire new customers is on the rise, brands have shifted focus on new channels like voice commerce and social media.

Making your existing customers more valuable will be good for business in 2021 and beyond. https://bit.ly/36YpMyf