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One of the most underrated leadership traits is gentleness. Not just humility but also gentleness. The best leaders I've worked for have been gentle. Some were soft-spoken, others gregarious. But there was a gentleness through and through. (pt 1)
I've never been a leader. Never wanted to be a principal or dean or any of that. So much perspective comes from that of a non-leader. (pt 2)
When I think of gentleness, I'm not thinking of mild or weak or moderate. These leaders were bold. But it's more about gentle as "showing great care." It's the idea that how we do what we do is as important as what we do. (pt 3)
We see stories that glorify the non-gentle leader -- the Steve Jobs stories, etc. But one of our best presidents was gentle (Lincoln). Some of the most successful coaches have been gentle. It's an underrated leadership trait. (pt 4)
The thing about gentleness is that it's disarming and helps create democratic leadership but it also opens the door for bolder statements and conflict. When gentle leaders make bold statements, people listen. (pt 5)
