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In today's On Tech: Pay attention to what Facebook is doing with WhatsApp.
It might reshape shopping and how businesses interact with their customers. Or WhatsApp could be a specularly popular failure.
Either way, it's not boring! https://www.nytimes.com/2020/12/01/technology/why-whatsapp-matters.html
It might reshape shopping and how businesses interact with their customers. Or WhatsApp could be a specularly popular failure.
Either way, it's not boring! https://www.nytimes.com/2020/12/01/technology/why-whatsapp-matters.html
Probably every few months since 2015, I think Facebook has figured out how to make WhatsApp the default business-to-customer forum.
And every few months since 2015, I have been wrong.
And every few months since 2015, I have been wrong.
@dseetharaman wrote this *in 2017* Change some of the details, you could republish it today: https://www.wsj.com/articles/facebook-tees-up-whatsapp-to-make-money-1504609201
Zuckerberg made a big deal *in 2016* talking up plans to make a mint from Messenger and WhatsApp: https://www.businessinsider.com/mark-zuckerberg-monetization-plans-messenger-whatsapp-2016-11
In 2017 again, Zuckerberg expressed impatience with the speed of turning Facebook's messaging apps into real businesses with, like, money and stuff. https://www.cnbc.com/2017/07/26/zuckerberg-wants-facebook-moving-faster-on-messenger-ads.html
