Zoom several times has shut down meetings when pressured by outside parties -- who are NOT its customers -- namely the People's Republic of China and pro-Israel groups. It shut down meetings about Tiananmen and Hong Kong rights last spring;
and in September it shut down a university seminar about Palestine at State University of San Francisco, then shut down meetings at University of Hawai'i and at New York University discussing the SUSF shut down.
For a university to contract with a third party in such a way that allows that party to arbitrarily interfere in what happens in the classroom and seminar room violates long accepted academic freedom guidelines, such as those of the AAUP from 1940: https://www.aaup.org/report/1940-statement-principles-academic-freedom-and-tenure
This is a big deal: the corporate platforms in our classrooms are here to stay. If scholars don't hold the line for academic freedom, outside political groups will win by leaning on Zoom et al., which will always cave if there's not a robust response from our universities.
You can follow @JimMillward.
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