Read this thread to find out about our #VoicesForImprovement project with @TheQCommunity that’s all about facing up to what collaboration means in practice
#Respect #Inclusion
(1/10)

#Respect #Inclusion

Look at @DSAInfo's fantastic cards focusing on #inclusion in language: https://buff.ly/38NkTcQ
An example of practical work which inspired our #VoicesForImprovement project led by @RHMreflects with @TheQCommunity
#QEvent2020 (2/10)

#QEvent2020 (2/10)
We’ve been working with @TheQCommunity over the last year to amplify voices of people with lived experience
We need to be calling out power dynamics in care, treatment and research. Collaboration is about #ActionsNotWords
#Inclusion 
#VoicesForImprovement (3/10)




#VoicesForImprovement (3/10)
NV and @TheQCommunity held two co-design workshops with 60 participants to:
Face up to what collaboration means in practice
Move away from rhetoric toward solutions
Learn what works in everyday practice
Share and engage with positive examples of co-design
(4/10)




(4/10)
@Jen_jen_mac showed us @ItsGroundswell's Active Participation Toolkit
Practical steps to shift power embedded at every organisational level: https://groundswell.org.uk/wp-content/uploads/2020/05/Newcastle-Voices-Participation-Toolkit-Final.pdf
See @amnesty’s graphic showing different levels of participation
#CoDesign #VoicesForImprovement (5/10)

See @amnesty’s graphic showing different levels of participation

Another eg is @BU_PIER/ @BU_SeldomHeard
Service users and carers who’ve created a sustainable infrastructure for public involvement in education and research. PIER put “experts by experience” at their heart of their work #Power #Inclusion
#VoicesForImprovement (6/10)


#VoicesForImprovement (6/10)
These fantastic examples fully recognise the rights people have to shape their lives
There is unconditional regard for the insight and value people with lived experience bring
#NoJudgement #Respect @TheQCommunity @BU_PIER @Groundswell
#VoicesForImprovement (7/10)


#VoicesForImprovement (7/10)
Putting user experience at the heart of design and delivery requires:
Time
Resource
Influential champions
Sophisticated relational skills
Leadership skills nurtured at every level
Being prepared to act differently
@TheQCommunity #VoicesForImprovement (8/10)






@TheQCommunity #VoicesForImprovement (8/10)
Making inclusivity the central goal means:
Asking people about their needs
Removing not just identifying barriers
Designing in collaborative relationships at all levels
Learning with those who have experienced inclusive practice: they know the difference
(9/10)




(9/10)


What infrastructure is needed? Are funders investing in collaboration/relationship development? How do we make the most of #VoicesForImprovement?

#QEvent2020 10/10