My new piece - The Biden Administration Needs to Add Digital Modernization into Its Immigration Plans https://thinkimmigration.org/blog/2020/11/17/the-biden-administration-needs-to-add-digital-modernization-into-its-immigration-plans/
"How is it possible that the IRS has been accepting e-filed tax returns since 1986 and USCIS is largely in the Stone Age? The agency has been promising genuine electronic filing is around the corner for 20 years."
"It’s not for lack of spending. The investigative web site Pro Publica published an explosive story in April 2017 which revealed that USCIS had blown billions of dollars into a digitization and filing system that never got off the ground." - https://www.propublica.org/article/us-immigration-agency-will-lose-millions-process-visas-fast-enough
"All this is to say that while President-elect Biden has one of the most detailed immigration plans in history, it is completely silent when it comes to the need to technologically modernize the immigration system."
"The plan should set a deadline for fully implementing an e-filing system within two years that has the capability of submitting any forms and allowing lawyers to submit those forms via approved case management systems (like the IRS does)."
"Finally, if anyone from the transition team or who will be part of the new Administration’s immigration agencies happens to be reading, I have a simple plea – Please let immigration lawyers and other stakeholders participate in the development of your online products."