It’s #WorldKindnessDay

What a perfect opportunity to share our #BeKindToEachOther driver diagram again!

An opportunity for taking this kindness stuff right back to basics.

If you want to create a kinder culture in your organisation focus on 3 things;

No. 1 Self

Keeping our own behaviours in check.

Ask am I the person who lifts others up or who keeps them down?

Ask ‘what would I feel like if someone treated me that way?’

Recognise when you’re tired and real a break.

Encourage others to do the same

@civilitysaves

No. 2 Teams

Creating a kindness culture in teams.

Engendering trust. Meeting regularly to talk about how things are going - good or bad and with honesty!

Tackle the 5 dysfunctions of a team.

Create shared norms. Check how people want to engage.

Create shared purpose.

No. 3 - Between Teams

Promote a culture of helpfulness.

Understand things from a different perspective. Want to know why ‘they’ do that? Go and see...ask.

Recognise the need to create shared goals - get out of your silo.

Keep the patients in the centre