The term "employee experience" and the implication that HR is responsible for all of it is misleading. If I was responsible for owning the entire employee experience, my title would be CEO. This is why so many People teams fail to meet employee expectations.

This term was an important part of HR's evolution towards being more employee-centric, but it's swung too far. People teams should clearly state their mission and mandate and get away from the SV expectation that we own every aspect of an employee's experience.

I think it's also contributed to a lack of focus within People teams. If we choose focus on the things we believe are the most impactful to the employee experience, and within our control, I think we'd get a lot more done for our employees and our business.