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Quick thread on an exemplary non-zero-sum company: @nthabileg's QualiHealth.
The company began to address the need for timeous, affordable and high-quality health care for the 80+% of South Africa that can't afford medical aid or private healthcare. (1/7)
The company began to address the need for timeous, affordable and high-quality health care for the 80+% of South Africa that can't afford medical aid or private healthcare. (1/7)
Each patient - called "guests" - pay an all-inclusive R280 per visit (regular doctors will charge R350+ without medication) and receive a free follow up consultation if they do not feel better post-medication.
Guests are also treated instantly. Nobody queues at QualiHealth. 2/7
Guests are also treated instantly. Nobody queues at QualiHealth. 2/7
@nthabileg bootstrapped the startup in the early days and it has organically quadrupled in size since 2016.
Staff work 8 hour days (as opposed to regular 12 hour shifts for medical staff) and are provided with transport to and from the facilities. (3/7)
Staff work 8 hour days (as opposed to regular 12 hour shifts for medical staff) and are provided with transport to and from the facilities. (3/7)
QualiHealth can be so disruptive because it does away with so many trappings of the traditional medical system.
Staff are nurses from the local communities, the wards are lean and the entire assessment process is radically streamlined. (4/7)
Staff are nurses from the local communities, the wards are lean and the entire assessment process is radically streamlined. (4/7)
The moral of the story is that disruptive companies often:
a) look after all stakeholders by maximizing non-zero-sum thinking,
b) are led by a pragmatic and passionate founder, and
c) operate in an industry bogged down by legacy.
(5/7)
a) look after all stakeholders by maximizing non-zero-sum thinking,
b) are led by a pragmatic and passionate founder, and
c) operate in an industry bogged down by legacy.
(5/7)
If you want to read more, here is an article on the work they are doing at QH. (6/7) https://medium.com/the-tempestuous-times/quali-health-changing-the-face-of-private-healthcare-in-south-africa-b39454cfc7b2
Here is a link to Dr Legoete's TED talk. (7/7)
