2/ We met Gousto in late 2012. Timo & James had quit their jobs earlier that year & launched out of a living room 🥕🍅🍗📦🚚. They'd just come out of beta, with 130 active customers. They were about to close an angel round with food industry execs (super helpful) and @AngelCoFund
3/ At the time, we all admired Graze, Abel & Cole, Riverford, Ocado, and the Swedes 🇸🇪 - Lina's Matkasse and Middagsfrid had 1% of the local grocery market between them. The belief was that the same was possible in the UK 🇬🇧. We all underestimated the size of the opportunity!
4/ Later in 2013 they'd 5x-ed revenue 📈 and achieved what they'd set out on operations and unit economics. We agreed a term sheet for MMC to lead a £1m funding round.
5/ During our due diligence, Timo and James appeared on the BBC's 'Dragon's Den' 📺. Turns out that having a huge spike of TV-driven traffic in the middle of DD is good for getting your round closed!
6/ At the time Gousto had a partnership with Ocado, which accounted for half of all deliveries. The team made a brave decision to go it alone and own the whole customer experience. Switching off half your orders and a giant partner was scary 😅 but the right thing.
7/ Over time Gousto grew and grew, scaled up its operations and welcomed new investors including @UnileverVenture, @BGFinvestments, Hargreave Hale and Perwyn - and of course Joe Wicks @thebodycoach 🏋️‍♂️ The company has now raised £155m 💰. @MMC_Ventures has now invested 10 times.
8/ A lot of the money raised has been invested in a highly-automated warehouse (and now several) and in one of the most talented data science teams in European tech. This has been key 🔑 to personalising the customer experience, just-in-time purchasing, smart pick+pack and more.
9/ Years of incremental progress in each of these areas has enabled Gousto to scale fast but also release margin. This has been reinvested in quality ingredients 🥑🥩🥒🎣 and lower customer prices, expanding the offering to serve more families and address a bigger market.
10/ MMC's partnership with Gousto has spawned other opportunities along the way, too. When Ops leader Ricardo Hummel migrated their data stack to @snowplowdata, he was so impressed that he left to join them. We followed soon after, with MMC leading Snowplow's Series A in 2019.
12/ Gousto now delivers 5 million meals every month 🍲🥙🍔🍗, employs over 1,000 people across the UK (heading to 2,000 🙌) and proudly helped to feed the nation through lockdown.
13/ It also continues its focus on sustainability ♻️. The founding vision was to eliminate food waste (vs >30% in supermarket supply chain). They achieved near zero years ago 👌. Next is plastic - they reduced usage by 50% (over 100 tonnes) in 2019 and will go further this year.
14/ As Timo says, it's still 'day one'. The grocery market is vast, & online adoption has leapt forward by a decade in six months. A billion dollars is a nice number for the VCs but a sustainable, profitable, fast-growing biz that customers love is the most important thing! /end
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