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Really interesting discussion about how public services in England have coped with #coronavirus this morning #PerformanceTracker
Full report: https://www.instituteforgovernment.org.uk/publications/performance-tracker-2020
Listen back later here: https://www.instituteforgovernment.org.uk/ifg-live https://twitter.com/ifgevents/status/1323550798354284544
Full report: https://www.instituteforgovernment.org.uk/publications/performance-tracker-2020
Listen back later here: https://www.instituteforgovernment.org.uk/ifg-live https://twitter.com/ifgevents/status/1323550798354284544
Key report points:
- Major disruptions (extra costs, different demands, staff absences, temporary closures/reduced capacity) during first wave
- Major disruptions (extra costs, different demands, staff absences, temporary closures/reduced capacity) during first wave
- Almost all services now have large backlogs (school learning loss, elective waiting times, court cases waiting to be heard)
- Will be harder for govt to meet manifesto commitments to improve services https://www.instituteforgovernment.org.uk/policy-tracker
- Will be harder for govt to meet manifesto commitments to improve services https://www.instituteforgovernment.org.uk/policy-tracker
- Some changes made during pandemic esp. to funding and use of technology worth keeping
- Will need careful evaluation of quality, accessibility, and effects on staff recruitment/retention - still lots unknown about remote services
- Will need careful evaluation of quality, accessibility, and effects on staff recruitment/retention - still lots unknown about remote services
e.g. Andrew Hardy made point that the Capacity Tracker app helped planning across the country. We agree, and our report found that it had unexpected benefits e.g. local authorities better understanding who pays for their care: https://www.instituteforgovernment.org.uk/publication/performance-tracker-2020/adult-social-care
. @SarahNev also argued that UK will find it harder to restore normal services because it entered crisis with fewer resources than other wealthy countries (as previous @instituteforgov and @CIPFA research found: https://www.instituteforgovernment.org.uk/publications/public-services-coronavirus)...
...but NHS in England has made a remarkable V(ish)-shaped recovery in activity, despite starting with fewer resources than comparable countries ( https://www.nuffieldtrust.org.uk/research/resuming-health-services-during-the-covid-19-pandemic-what-can-the-nhs-learn-from-other-countries)
So - anyone know how other countries are restoring non-covid services? Have they restored more? @sjanereed?
So - anyone know how other countries are restoring non-covid services? Have they restored more? @sjanereed?
Much more in the actual report - for our assessment of how public services coped with the pandemic, please give it a read!
https://www.instituteforgovernment.org.uk/publications/performance-tracker-2020
(shamelessly cc'ing @buckinghamh, @so_says_sally, @HPIAndyCowper, @hughalderwick, who I think might be interested)
https://www.instituteforgovernment.org.uk/publications/performance-tracker-2020
(shamelessly cc'ing @buckinghamh, @so_says_sally, @HPIAndyCowper, @hughalderwick, who I think might be interested)
