A key lesson from the pandemic: "Where local government has been involved in discussions and decision-making in the earlier stages, policies have been easier to implement, better received locally and, crucially, delivered better results"
Another important task for councils: "We must also look to ourselves to do more to address inequalities, develop talent and make our organisations more reflective of our communities"
And, unavoidably, finance: "The government’s financial offerings have gone some way to alleviating some pressures but the packages have been piecemeal and the total quantum has fallen well short of original promises to meet all our costs and income losses"
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