After they closed in March, staff from Melbourne’s Yarra Plenty libraries pulled from their database the phone numbers of every library member over the age of 70 – 16,000 records — and started calling those members to say hi and see if they needed anything https://www.theguardian.com/culture/2020/aug/13/when-covid-closed-the-library-staff-call-every-member-of-victorian-library-to-say-hello?CMP=Share_iOSApp_Other
When Covid closed the library: staff call every member of Victorian library to say hello

Libraries find ways to keep in touch with regulars, from phone calls to delivering books to live-streaming author talks

https://www.theguardian.com/culture/2020/aug/13/when-covid-closed-the-library-staff-call-every-member-of-victorian-library-to-say-hello?CMP=Share_iOSApp_Other
Can I just say that there were SO MANY examples of nice things the libraries and librarians were doing that including them all would have made this piece about a hundred times longer
Fam @YarraPlentyLib got in touch to say they’d given me slightly jumbled numbers – they have 8000 elderly members, they called them all in the first lockdown and are calling them all again now – so they’re making 16,000 calls. I’m correcting the piece. Either way, bloody legends.
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