The BBC acknowledging that it made a mistake should be celebrated.
But in many ways it misses the fundamental point.
A thread https://www.bbc.com/news/uk-53715814?xtor=AL-72-%5Bpartner%5D-%5Bbbc.news.twitter%5D-%5Bheadline%5D-%5Bnews%5D-%5Bbizdev%5D-%5Bisapi%5D&at_custom4=57D1096E-DA4D-11EA-8A73-53CA4744363C&at_medium=custom7&at_custom3=%40BBCNews&at_custom2=twitter&at_custom1=%5Bpost+type%5D&at_campaign=64

The DG's statement acknowledges that mistakes were made and in the future it will be"strengthening our guidance on offensive language in the future".
This only addresses the FIRST mistake - the use of the N-word.
The Second far larger mistake was defending its use.

Everyone I spoke to said it is this second mistake: Defending the unjustifiable - is what really caused the anger. And this is to do with editorial judgement at the very highest level - where there is a notable lack of Black people specifically and people of colour in general.

The @TVNaga01 affair and now the n-word proves it is not about one issue (be that offensive language or calling out racism) but the entire editorial process around issues of race.
It is this fundamental issue that needs to be addressed.

I sincerely hope the BBC addresses the bigger issues of editorial judgement and processes around race. Otherwise there will just be another crisis later on.