2015-2017:

- Obese + depressed
- Addicted to gambling + drugs + alcohol

2018:

Turned my life around

2018-2020:

- Grew a marketing network of themed pages on Twitter to 15 million followers
- Scaled an ecom store from 0 to 7 figs/mo in 6 months

1 RT = 1 BIZ / LIFE LESSON 👇🏽
1. Invest in your people emotionally.

Treat them well, they’ll love their work and do better by you.

People don’t quit their job, they quit their boss.
2. Communicate value to command higher prices.

Never compete on price.

It’s a losing battle.
3. Setting strategy has to pass two tests.

- What you’re planning to do really matters to customers

- It differentiates you from the competition
4. In driving execution...

Implement the following habits

- Set a handful of priorities (the fewer, the better).

- Gather both qualitative and quantitative data. Review weekly to guide decisions.

- Keep everyone in the loop, those who rise faster grow faster.
5. Manage your cash flow appropriately

Pay attention to how every decision affects cash flow.

Cash in > Cash out

Prioritize cash collection consistently.
6. Use numbers to inform decisions and experience to balance it.
7. HIRING

Before you even hire...

What does success look like for your employee 90 days from now?

Make sure they know that too and you can communicate that consistently.

It didn’t take one day for you to learn what you want to outsource.
8. Automation is great, but simplify before you automate.

Automating too early embeds dangerous mistakes.
9. Listen to your gut when it hints at bad news, ignore it when it’s excited.
10. Get a support network, and speak with them often.

Don’t neglect your mental health on your journey.
11. Sell more. Sell more often.

If you just started in business, selling should take up 80-90% of your time.

Bare minimum 1-2 hours per day, 7 days a week.

How will people buy your services or products if they don’t know who you are or what you have to offer?
12. Competition is for losers.

Avoid copying what everyone else is doing. You LAG behind.

If you copy @EggrolI or @DoeLashes you’re copying what’s been in the pipeline for over 6 months.

There’s already new stuff coming 😂

Focus on yourself and your own brand.
13. FIRING

Ask yourself every 30/60/90 days...

“Knowing what I know now, would i REENTHUSIASTICALLY hire this person again?”

If it’s a no, you know what you have to do.

Keeping the wrong hire costs $$$$ and TIME
14. 7 ways to improve cash flow and returns TODAY

- increase price
- increase volume (sell at same price)
- reduce COG / raw material costs
- reduce operating costs
- reduce amount of stock on hand
- collect from debtors faster
- slow down payments to others (ask first)
15. Know the difference beteeen accountability, responsibility, and authority.

If more than one person is accountable, then no one is accountable.
16. You need a head of operations who’s obsessed with process mapping and improvement.

Identify KPIs to track each process
(time, cost, quality)

Revisit and examine the processes every 90 days.

If your process breaks, that’s okay that’s called growth.
17. Once your processes are identified and mapped, use checklists.

Checklists protect against failure.

How?

- Explains the minimum necessary steps
- Are explicit
- Verification, but also instill a higher performance

Hospitals, airbnb hosts, airlines all use checklists.
18. A quality therapist is an excellent investment.
19. Exploit what works until it doesn’t.

You get more leverage from success than failures.
20. For your hires...

Value output over time-in-seat.

Who cares how long it takes as long as they’re productive.
21. The best testimonial structure is Before/After
22. The best sales copy structure is pain / agitation / solution.
23. A great idea can survive despite bad operations.
24. When hiring...

- Hire fewer people, but pay them more.
- Give recognition, and show appreciation.
- Set clear expectations, and give employees a clear line of sight.
- Don’t demotivate; dehassle
- Help people play to their strengths
25. On the process side

- Do your people have all the tools and resources they need to accomplish the job?
- Are there unnecessary polices or micromanagement that’s frustrating for your team?
- Where might they be spending their work because of unnecessary delays?
26. As a manager or owner or founder or whatever tf

effective management should be making your team’s job easier

NOT doing their job

Stop micromanaging, start unblocking and empowering.
27. Don’t regret.

If you’re working consistently, be okay with spending time on experiences with your friends and fam.

Don’t forget about the people that were there for you when you were at your lows.

You’re human.

You don’t need to be productive 100% of the time.
28. Hate what you’re currently doing?

Document it.

Explain the process step by step.

Eliminate activities no one should have to do.

Hire/outsource for the shit you hate so you could focus on the shit you love.

It’s that simple.
29. Scaling a business requires both visionary leadership and great management.
30. Leverage direct response. The issue is list, offer, copy in that order.
31. Equity is cheap today, expensive tomorrow.
32. Build a cash strong balance sheet.

Your balance sheet isn’t your self worth.
33. If your team can’t disagree with you, congrats that’s called groupthink.

Results in conformity and unanimity in decisions.

You don’t know everything.

You hired your team for a reason.

If you’re better than the specialist you hired, why’d you hire them?
34. Myopia bias

You see and interpret the world through the narrow lens of your own experiences, baggage, beliefs, and assumptions.
35. Planning fallacy

Underestimate the time and costs needed to complete a task.
36. Sunk-Cost Fallacy applied to dropshipping

You already spent $$$ on creative, ads, and alladat, you don’t want to move onto the next product bc you’re emotionally invested.

Applied to relationships...

The longer you’ve been together, the harder it is to break up.
37. Overconfidence effect

People’s confidence in their judgement and knowledge is higher than the accuracy of their judgement.

I’ve met people who’ve said they can learn something, do it better than anyone else, try it, fail and their ego gets in the way.
38. Imposter Syndrome

Opposite of the Dunning Kruger effect

For the longest time I felt like a fraud with my accomplishments compared to others who love to flex.

I held off on tweeting for the longest time because I wondered how everyone around me was successful except for me.
39. Circle of competence

Define the limits of what you know.

Being an expert in one area doesn’t automatically make you an expert in any other field.

Be honest with yourself.

I don’t know shit about FBA or ebay dropshipping.

I don’t know shit about stocks.

That’s okay.
40. Hanlon’s razor
Don’t assume malicious intent.

If we expect it, we attribute it whenever possible.

Sometimes people text back late.

Sometimes people forget.

Sometimes people weren’t ready to buy your program or service.

Don’t assume, you can always ask.
41. Specifity

The more specific your goal, the more opportunities you’ll create for yourself.

Niche down, so you can expand later.

Sell lashes now, sell merch later.

Talk about dropshipping now, talk about my other experiences later.
42. Degrees and certifications don’t matter.

I’ve never asked someone I’ve hired about their GPA or where they went school.

Applied knowledge and experience >>

Don’t take this as advice to dropout tho, I finished school by choice lol.
43. You don’t need to add more to live a better life.

Cut more.

Cut distractions.

Cut time wasters.

Cut energy vampires.
44. Derive your self-worth from more than just your business.

Otherwise you’re in for a rollercoaster of emotions 😂

You’re a person who has hobbies, interests, loved ones, and you’re uniquely you.
45. Don’t rely on one.

One client

One creative

One ad copy

One anything.

If one singular thing is driving you business, when it fails, it fails HARD.
46. For instance, when my entire Twitter network got wiped, it was a lesson.

I don’t have my network, but I still have the skills and experiences during that journey.
47. Plan for the worst, hope for the best.
48. Cash is always king.

Just because you can buy it doesn’t mean you should.

First year dropshipping…
- Paypal hold
- Shopify payments hold
- Chase reserves hold

Because we left $$ in the bank, we survived.

If we spent recklessly probably would’ve been in debt.
49. Don't compare yourself to the ecom Gurus flexing their cars money or Shopify screenshots.

There will always be people who ________ than ______

There'll be people more smarter than you, richer than you, stronger than you.

Only progress that matters is you getting better.
50. Loss aversion

People would rather avoid the pain of losing something than gaining the happiness of something equivalent.

Losing $500 in poker hurts more than the happiness gained from being gifted a $500 bottle of wine.
51. If we own something, we can develop an attachment or relationship to it.

This is called the endowment effect.

Very common among selling used items.
52. Nobody cares
The spotlight effect - people tend to believe they are noticed more than they actually are.

You can remember embarrassing moments of yourself, but others won’t.
53. My philosophy on savings

- 6 months of savings "safety net"
- max contribute to Roth IRA
- allocate a budget for spending/consumables/hobbies
- allocate a budget for "high-risk" activities, bitcoin, starting a business, whatever you want. Just assume you'll lose the $.
You can follow @balakumaradrian.
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