“Our message was clear: The digital landscape is unwell & companies like yours have the chance to reconsider your role in funding & supporting online platforms that have contributed to,stoked,& created the conditions for a crisis of hate, a crisis of health, & a crisis of truth.”
“We did this at the same time as the launch of a civil rights and racial justice campaign called #StopHateForProfit, which sought to change online policies around hate speech—in this case, policies at FB—by urging companies...to withhold their ad spending for the month of July.”
“As of the end of last month, the campaign (led by respected organisations like the Anti-Defamation League( @adl), @ColorOfChange, and the @NAACP) sent a $7 billion message through withheld ad dollars.”
“Some may ask why a change campaign would take aim at online advertising. Well, many of us love & enjoy social media. It’s a seemingly free resource for connecting, sharing, & organising. But it’s not actually free; the cost is high. Every time u click they learn more about you.”
“Our information, private data, and unknown habits are traded on for advertising space and dollars. The price we’re all paying is much higher than it appears. Whereas normally we’re the consumer buying a product, in this ever-changing digital world, we are the product.”
“we felt it necessary to say our part about the rise of an unchecked & divisive attention economy. We’ve always believed that individuals & communities thrive when the frameworks around them are built from compassion, trust, & wellbeing.”
“we believe we have to remodel the architecture of our online community in a way defined more by compassion than hate; by truth instead of misinformation; by equity & inclusiveness instead of injustice & fearmongering; by free, rather than weaponised, speech.”
“Companies that purchase online ads must also recognise that our digital world has an impact on the physical world—on our collective health, on our democracies, on the ways we think and interact with each other, on how we process and trust information.”
“Because, if we are susceptible to the coercive forces in digital spaces, then we have to ask ourselves—what does this mean for our children? As a father, this is especially concerning to me.”
“In the 1970s, there was a groundbreaking study on the societal effects of lead exposure and kids. The research found a clear connection between lead accumulation in children and their mental development.”
“Eventually, sweeping health and environmental reforms were put in place to change this. We knew something was harmful to the health of our children, so we made the necessary changes to keep them safe, healthy, and well.”
“Around the world, for many reasons, we are at turning point—one that has the potential to be transformative. In all areas of life, a rebuilding of compassionate, trustworthy communities needs to be at the heart of where we go.”
“And this approach must extend to the digital community, which billions of us participate in every day. But it shouldn’t be punitive. When we do the right thing, when we create safe spaces both online and off—everyone wins. Even the platforms themselves.”
“Meghan and I heard similar arguments made by humane tech leaders we convened at @Stanford University earlier this year, by internet law experts, by neuroscientists, and most importantly by young people who have grown up in a fully connected world.”
“We must take a critical eye to the last two decades, where advancements in technology and media have outgrown many of the antiquated guardrails that once ensured they were being designed and used appropriately.”
“It shouldn’t be seen as a coincidence that the rise of social media has been matched by a rise in division amongst us globally. Social media’s own algorithms & recommendation tools can drive ppl down paths towards radicalism & extremism that they might not have taken otherwise.”
“There are billions of people right now—in the midst of a global pandemic that has taken hundreds of thousands of lives—who rely on algorithmically-driven information feeds to make judgments about fact vs. fiction, about truth vs. lies.”
“We all need a better online experience. We’ve spoken with leaders across the racial justice movement, experts in humane tech, and advocates of mental health. And the collective opinion is abundantly clear: We do not have the luxury of time.”
“We need meaningful digital reform, and while the role of policymakers and regulators is important, we can’t just wait for them to take the next steps. This is a moment for companies around the world...to consider how they can bring about reform to ensure the betterment of all.”
“for the first time, spending on digital ads is set to eclipse ad spending in trad’l media..The standards & practices advertisers rely upon when placing their commercials on TV, 4 example, don’t apply when it comes 2 the online space—arguably,the largest broadcaster in the world”
“For companies that purchase online ads, it is one thing to unequivocally disavow hate and racism, white nationalism and anti-Semitism, dangerous misinformation, and a well-established online culture that promotes violence and bigotry.”
“It’s another thing for them to use their leverage, incl through their advertising dollars, to demand change from the very places that give a safe haven and vehicle of propagation to hate and division. We’re hopeful to see this approach amongst industry leaders become reality.”
“For one, the industry group—the Global Alliance for Responsible Media—has committed to evaluating standards and definitions around online hate speech.”
“But this is just the beginning. And our hope is that it’s the beginning of a movement where we, as people, place community and connection, tolerance and empathy, and joy and kindness above all. The internet has enabled us to be joined together.”
“We’re now plugged into a vast nervous system that, yes, reflects our good, but too often also magnifies & fuels our bad.We can—& must—encourage these platforms to redesign themselves in a more responsible & compassionate way. The world will feel it, & we’ll all benefit from it.”
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