NEW: Former Twitter security employees say the company has struggled for years to police the internal systems employees and contractors use to handle sensitive security issues, like resetting passwords. story with @KartikayM + @jordanr1000: https://www.bloomberg.com/news/articles/2020-07-27/twitter-s-security-woes-included-broad-access-to-user-accounts?sref=dZ65CIng

Some employees even claim former contractors used their access to snoop on high profile accounts, like Beyoncé's. Twitter says these tools were only available to employees who needed them for their jobs, but that doesn't mean those employees always used their access appropriately

one small bit of intel from Twitter's massive security hack a few weeks back: At least one of the Twitter employees duped by the hackers was contacted over the phone.