One of the most frequently asked questions from marketplaces founders is what side of the marketplace to focus on.

The answer is BOTH but at different times.

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But supply never stays unique to your marketplace for long & suppliers start joining other platforms: Uber drivers ➡️ Lyft, AirBnB hosts ➡️ Homeaway, Etsy sellers ➡️ AMZ.

So after initially focusing on supply, you now need to shift all of your attention to the demand side.
Long-term you can only build a lasting moat by capturing buyers' mindshare and hence aggregating demand.

To quote @bgurley: "A lesson I have learned many times in my 20 years as a marketplace investor is that aggregating demand is the one & only key." https://twitter.com/bgurley/status/1252701838496825345
How do you win the mindshare of buyers?

One core strategy is to "maximize happiness" of marketplace participants - @sarahtavel's Hierarchy of Marketplaces piece goes deep on how to create "Minimum Viable Happiness" and "Happiness Loops" (as you scale) https://medium.com/@sarahtavel/the-hierarchy-of-marketplaces-introduction-and-level-1-983995aa218e
Building a two-sided marketplace is complex but being clear on what to focus on at what stage gives you a better chance of succeeding: supply is most important when you start off but aggregating demand is the only long-term moat.
You can follow @bwertz.
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