Pleased to present findings and insight from our recent research about people's experiences of remote and virtual consultations and appointments in today's webinar.

Joined by @charlotteaugst, @uberology, @jacoblant, @DialogueByLucy, @NikkiKF and @Emma_Stone2020.
85% of GPs want remote consultations to continue...
We saw a huge variety of experiences of remote consultations
“Anything that helps to put me in control helps. It’s the not knowing that makes things unnerving.”
- People want boundaries
- People want preparation
- People want choice about their appointment types
“Anything that helps to put me in control helps. It’s the not knowing that makes things unnerving.” - People want boundaries- People want preparation- People want choice about their appointment types
“Anything that helps to put me in control helps. It’s the not knowing that makes things unnerving.” - People want boundaries- People want preparation- People want choice about their appointment types
Communication matters- going virtual shouldn’t mean a compromise on the quality of interaction.
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