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We continue to get questions and feedback regarding if businesses can refuse entry to customers based on them not wearing masks. 
The exemptions in the City’s & Region’s recently passed bylaws mean that if you’re let in by a business and not wearing a mask in a shared indoor space, you won’t be fined for not wearing one because you fall under that exemption.
It DOES NOT mean you are guaranteed entry to a business who does not feel comfortable that they can maintain the health and safety of other customers and employees sufficiently in other ways. Some may be able to do so if they have additional plexiglass separators, or limit...
... how many customers are in the store and can maintain significant social distancing, but not all stores can make that happen.
We recommend in these unique situations businesses & customers work together in a collaborative manner to look for ways to accommodate exempt individuals such as by enabling phone/Internet orders with curbside pickup/home delivery — many have been doing so since back in March.
Calling ahead is a great idea for those who cannot wear masks to find out what options may be available.
For more information, please head to a post I published on my website earlier this week: https://mariannemeedward.ca/covid-19/can-business-refuse-me-service-if-im-not-wearing-a-mask/
For more information, please head to a post I published on my website earlier this week: https://mariannemeedward.ca/covid-19/can-business-refuse-me-service-if-im-not-wearing-a-mask/
