So, just in case you were wondering what happened here goes:

First, the tweet goes VIRAL https://twitter.com/sophgermain/status/1285276133793992705

Then I offered to give some feedback to zoom. https://twitter.com/sophgermain/status/1285400246722260994

Then zoom emails me and asks me how I would like to meet. I basically reply, I could gather a group of teachers but how are they planning to compensate us? https://twitter.com/sophgermain/status/1285675483577880581

The response I got this morning was "It is not Zoom's policy to compensate for customer feedback."

This is only part of an email that was actually **fine**.

So two things:

1) They're asking for product development guidance, not filling out a survey on how your experience chatting on the phone was. This is not customer feedback. This is a group of teachers helping Zoom make a better product.

2) They already have teacher groups apparently (sounds unpaid). I made it clear that summer was a challenge cause we were all working to figure out how to teach in the fall online or hybrid. So we really needed to be compensated. They replied:

"If you and your colleagues feel it’s best to have this conversation during a period when you are compensated by your district for your efforts, that is more than understandable and I am happy to connect when it works best for you."

So, like, I should do this under my contract time? When I am supposed to be teaching or prepping? Taxpayer money should pay for Zoom development? This company whose stock skyrocketing?

Honestly, though, it was not a bad email but it is bad practice.

Companies: PAY TEACHERS FOR THEIR TIME.

Teachers: STOP DOING THINGS FOR FREE. WE ARE SO VALUABLE.

Lastly, I have not replied to this email cause I don't know how without being rude. I'll think on it.